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We ran our second Net Promoter Score survey in September for our Group service clients. One of our key strategic measures is to achieve a group-wide NPS score of 50. For reference, the benchmark NPS score across the industry are Trade Service - 35, electricians - 40, and plumbers - 26. Our Group result is a very good 65.42. What is even more satisfying, are the comments from our clients - we thank them for their generosity!

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