We ran our second Net Promoter Score survey in September for our Group service clients. One of our key strategic measures is to achieve a group-wide NPS score of 50. For reference, the benchmark NPS score across the industry are Trade Service - 35, electricians - 40, and plumbers - 26. Our Group result is a very good 65.42. What is even more satisfying, are the comments from our clients - we thank them for their generosity!
Horizon Energy Group has appointed Linda Robertson as an independent director to the Board effective from 5 October 2022. Ms Robertson replaces Board member and Chair of the Audit Committee, Lorraine Witten, who retired from the Board in August 2022. “Horizon Energy Group Chair, Mr Tony De Farias thanks Ms Witten for her invaluable contribution to the Board that has contributed to the growth and development of the Company and her leadership of the Audit Committee during her time on the Board.”
Another brilliant awards ceremony was held in September, missing lockdown by a mere number of days. Congratulations to all the participants and very worthy winners.
Horizon Energy Group is pleased to announce the acquisition of the business and assets of Caldwell Levesque.